eTail Germany 2020

09 - 11 March, 2020

The InterContinental Berlin

+44 (0) 207 368 9573

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Moritz Klaemt, Global Digital Director at Henkel
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Moritz Klaemt

Global Digital Director

Check out the incredible speaker line-up to see who will be joining Moritz.

Download The Latest Agenda

Conference Day Two – 11th March 2020

Wednesday, March 11th, 2020

2:30 PM CASE STUDY: How to overcome organisational silos to ensure customer insights are at the forefront of the whole business guaranteeing an integrated unique experience across multiple channels

  • Shift of business model: How to move from fragmented IT base with one of everything to a fully integrated hybrid platform?
  • Challenging culture: How to confront resistance of getting everyone on board and changing mind-set to achieve successful digital transformation
  • How to drive digital transformation to meet the change happening in the retail landscape
  • How can you implement new technologies to increase agility in a legacy business and tackle business challenges at speed and scale
  • Future project planning: How to create an agile team that listens to you customers and responds fast