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Pallavi Modi
Director of Product - Acquisition & Retention, AI & Tech Platforms
Zooplus
Day 1 | 17th March
2:00 PM
CASE STUDY INTERACTIVE: How to use AI and predictive personalisation to drive relevance across your customer journey and accelerate conversions
How can you personalise every stage of the customer journey to drive relevance and reduce bounce?
How can the needs of customers be anticipated using AI to create faster smarter buying journeys?
How does the deployment of predictive suggestions help improve decision-making and reduce time-to-purchase?
4:30 PM
PANEL DISCUSSION: How can you automate content and messaging with AI to strengthen customer relationships and drive loyalty at scale?
Using AI for content personalistation at scale that deepens CRM impact
Automating personalised messaging to drive customer loyalty and growth
Embedding AI across the customer journey to deliver context-aware experiences
Check out the incredible speaker line-up to see who will be joining Pallavi.
Download The Latest Agenda