Bert Middendorp is the eCommerce Director at Galeria, where he has worked for two years successfully leading the digital transformation. His career in digital commerce includes a significant tenure at Hunkemöller, where he was Head of eCommerce, as well as roles in online business management at Dell and T-Mobile. Parralel to this he also owned multiple successful Affiliate websites.
Day 1 | 17th March
3:50 PM CASE STUDY: How to integrate CX-excellence across all touchpoints and embed storytelling to rebuild brand trust and drive long-term loyalty
- Embedding purpose-driven storytelling to differentiate your brand and inspire connections beyond transactions
- Integrating CX excellence across every touchpoint to rebuild brand reputation and trust
- Redesigning loyalty to deepen customer relationships and long-term engagement
Check out the incredible speaker line-up to see who will be joining Bert.
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