09 - 11 March, 2020
The InterContinental Berlin
+44 (0) 207 368 9573
Conference Day One – 10th March 2020
Tuesday, March 10th, 2020
11:10 AM OMNICHANEL PANEL: How can you deliver more engaging shopper experiences in the physical and digital world?
- How to go beyond omni-channel and think in terms of a single platform where everything lives together
- How to build a mature unified eCommerce model that optimises your digital &offline channels to stay ahead of the competition
- How to create a real digital supply chain in house that can deliver the best experience to our customers in both worlds?
- Leveraging consumer insights from big data to craft customised experiences
- How to better capture, analyse and apply consumer data to transform your business into a customer-centric company
- How to better track customer data footprints across your digital & offline touch points to gain a better understanding of customer behaviour