eTail Germany 2020

09 - 11 March, 2020

The InterContinental Berlin

+44 (0) 207 368 9573

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Henrik Voss, Head of Retail, eCommerce and Marketing at GRAVIS

Henrik Voss


Head of Retail, eCommerce and Marketing
GRAVIS

Check out the incredible speaker line-up to see who will be joining Henrik.

Download The Latest Agenda

Conference Day Two – 11th March 2020

Wednesday, March 11th, 2020


11:25 AM CASE STUDY: Engaging the ‘phygital’ generation: How to integrate your physical and online channels to better engage your customers with more convenient and quality experiences

  • “Creating The One Buying Experience”: Bringing the divide between your digital and retail teams to present a single brand proposition to your customers
  • Positioning yourself for the rise of experiential retail: How to combine physical and digital sales to achieve profitable growth and improve customer experience
  • How can you integrate convenient digital customer services at the heart of your physical stores to reduce friction along the customer journey?