eTail Germany 2019

07 - 08 March, 2019

The InterContinental Berlin

+44 (0) 207 368 9573

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Ida Josefsson


Innovation Manager Digital Channels
SJ AB


4:20 PM CASE STUDY How to tap into your shoppers basic behavioral drivers when using immersive technology to move them along the path to purchase and achieve satisfaction in their shopping experience

•How engaging systematically with your customer is key to creating a seamless customer experience
•How can you get a true reflection of the customer experience in a complex omnichannel environment?
•How to introduce agile technology across the eCommerce department to help create more personalised experiences



Check out the incredible speaker line-up to see who will be joining Ida .

Download The Latest Agenda