07 - 08 March, 2019
The InterContinental Berlin
+44 (0) 207 368 9573
Head of Warehouse Operations
2:00 PM LOGISTICS LANDSCAPE CASE STUDY Returns: Converting a Nightmare to Opportunity: More goods are coming back and costs are spiraling – how do we convert the challenge of returns to our advantage?
•How to structure a market-leading logistics network that ticks all the boxes: customer-centric, agile and optimise cost
•How to design your last mile delivery model in order to achieve the fast convenient and cost-effective deliveries promised to your customers
•How to reach competitive advantage by building an easy, transparent and convenient returns policy that lives up to customer expectations