Mr. Johannes Schmidt
Head of Loyalty Dm Drogerie Markt GmbhMain Day 1 | 18th March
12:10 PM CASE STUDY: Multi-Generational Attraction and Retention: How to adapt your customer relationship strategy and loyalty programmes to maximise engagement and retention of current and future generations
- How to design multi-generational loyalty programs that address the diverse preferences of current and emerging customer demographics
- How to integrate innovative technologies into your loyalty programs to enhance user experience in line with evolving customer expectations
Check out the incredible speaker line-up to see who will be joining Johannes.
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