eTail Germany 2025

18 - 19 March, 2025

Hotel Palace, Berlin

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Julia Piep

Head of CRM Flaconi

Main Day 1 | 18th March

3:00 PM CASE STUDY: Strengthening Bonds: How to build CRM experiences that deepen customer relationships to drive 40% more engagement

  • Leverage gamification to create immersive customer experiences that drive engagement and loyalty 
  • Integrate lotteries and communication elements to spark excitements and foster emotional connections 
  • Learn to use personalisation in CLV campaigns and app communication to deliver tailored experiences that boost retention 


Check out the incredible speaker line-up to see who will be joining Julia.

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