Nino Bergfeld

Explore the future of e-commerce in this must-attend lunch masterclass that will cover how AI and autonomous agents are reshaping the consumer landscape. We will examine how AI is impacting customer engagement, CRM, service, and marketing, and how these new technologies will result in new commerce experiences, drive costs down, and revenue up. To bring these concepts to life, we may be joined by a leading customer to share their firsthand experiences and success stories. This masterclass will equip business leaders with the insights they need to pivot to the future with data-driven, effective AI strategies.