eTail Germany 2019

07 - 08 March, 2019

The InterContinental Berlin

+44 (0) 207 368 9573

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Patrick Osborne


Head of Customer Insights & Analysis
QVC


9:40 AM CASE STUDY : How customer knowledge and customer data can help you to build more engaging platforms in order to drive more effective online performance with a specific focus on the older customer

·         The importance of connecting all the dots collected from customer data
·         How to personalise communications while maintaining a consistent brand image
·         How to create a more consistent online data collection and consolidation practice
·         Top tips and tricks to develop your single customer view


Check out the incredible speaker line-up to see who will be joining Patrick.

Download The Latest Agenda